Contract Number: N00178-15-D-8298
Contract Period of Performance: 05 April 2015 – 04 April 2019
Contract Description: Engineering, Financial Management, and Program Management
Seaport-e is the Navy’s electronic platform for acquiring support services in 22 functional areas including Engineering, Financial Management, and Program Management. The Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, the United States Marine Corps, and the Defense Threat Reduction Agency (DTRA) compete their service requirements amongst 2400+ Seaport-e IDIQ multiple award contract holders. The Seaport-e portal provides a standardized, efficient means of soliciting offers from amongst the diverse population of large and small businesses and their approved team members. All task orders are competitively solicited, awarded and managed using the Seaport-e platform. Since nearly 85% of its contract–holders are small businesses, the Seaport-e approach to acquiring services provides opportunity that fuels the Nation’s engine of job growth. For more information on Seaport-e please visit: www.seaport.navy.mil
KSJ is a small business prime that provides program/project management, information assurance (IA) and security services, systems engineering (SE), and operations support to the Military Health System (MHS), including the Military Departments, the Department of Veterans Affairs (VA), and the Defense Information Systems Agency (DISA). Through our contract with Space and Naval Warfare (SPAWAR) Systems Center (SSC) Atlantic, KSJ currently supports the MHS through our Technical Program Management and Strategic Systems Engineering Support to Military Health System Program contract. KSJ has also provided comprehensive Navy Medicine Strategic Planning Support through SSC Atlantic.
KSJ & Associates, Inc.
5203 Leesburg Pike, Suite 901, Falls Church, VA 22630
Capabilities: Functional Areas 2, 6, 7, 12, 18, 20, 21
KSJ Team Members
KSJ has brought together a team of highly qualified companies with extensive experience supporting services that are identical or substantially similar to the 22 functional areas. The KSJ Team is made up of the following companies:
Able Forces, Inc.
115 Chester Street, Suite B, Front Royal, VA 22630
Capabilities: Functional Areas 2, 6, 7, 12, 18, 20, 21
Able Forces’ core competency is their ability to hire Wounded Warriors including wounded, ill and injured veterans, and to find employees with technical/functional subject matter expertise. Able Forces is a 501(c)(3) non-profit small business, founded by two veterans, and an AbilityOne producing community rehabilitation programs. Since 2009, Able Forces finds career-oriented employment exclusively for veterans with significant disabilities, with primary emphasis on Wounded Warriors and former military living with physical disabilities, Post-Traumatic Stress Disorder (PTSD) and Traumatic Brain Injury (TBI). KSJ will engage Able Forces in all recruiting to provide opportunities for Wounded Warriors and disabled veterans to serve on our team.
AVOW Consulting Partners, Inc. (AVOW)
14560 Colony Creek Ct., Woodbridge, VA 22193
Capabilities: Functional Areas 2, 20, 21
Avow Consulting Partners Inc. (Avow) is a small, woman-owned, disabled veteran-owned business specializing in strategic planning; organization assessment and process improvement; acquisition, contract, program, and financial planning and management; and selection, design, training, and implementation of IT solutions and infrastructure.
Green World Solutions (G-W-S)
106 Lowndes Lane, Summerville, SC 29483
Capabilities: Functional Areas 2, 6, 12, 18, 20, 21
Green World Solutions is a small, disadvantaged minority owned business with core capabilities including Government acquisition planning and procurement, program/project management, quality assurance and risk assessment, and professional development and training.
Peridot Solutions (Peridot)
7927 Jones Branch Drive, Suite 2150, McLean, VA 22102
Capabilities: Functional Areas 6, 20, 21
Peridot Solutions is a certified 8(a) small disadvantaged business with core competencies that include IT strategy and transformation, application portfolio analysis and management, enterprise architecture (EA) and technology, and IT consolidation.
Portfolio Consulting, LLC
PO Box 781304 San Antonio, TX 78278
Capabilities: Functional Areas 6, 12, 18, 20, 21
Portfolio Consulting, LLC is a service disabled veteran-owned, woman-owned, HUBZone, small business enterprise specializing in the areas of business process, project management, strategic planning, leadership and organizational development, organizational change management, financial & operational performance measurement, training and recruiting.
1818 Library Street, Suite 1000, Reston, VA 20190
Capabilities: Functional Areas 2, 6, 7, 12, 18, 20, 21
Serco is a large business that designs, develops and deploys technology solutions that enhance the quality and accuracy of information. Areas of expertise include strategy and transformation, program management and acquisition support, application development and integration, systems design and engineering, enterprise architecture, networks and communications, training and human capital management, and operations and maintenance.
22970 Indian Creek Drive, Suite 500, Dulles, VA 20166
Capabilities: Functional Areas 2, 6, 12, 18
Technica Corporation is a veteran and minority-owned, disadvantaged business whose focus is to provide information technology (IT) solutions to Department of Defense (DoD) and other federal agencies. Its core capabilities are in the areas of SE, service oriented architecture (SOA), independent verification and validation (IV&V), network security, and IA
Seaport-e Zones Supported
KSJ and its Teammates proudly support the Seaport-e contract in all of the Geographical Zones shown below.
NOTE: The dividing line between Zones 2 and 3 is 75 miles south of Washington, DC.
KSJ Team Qualifications
KSJ proudly supports the SeaPort-e contract in the following mission areas:
2. Engineering, System Engineering and Process Engineering Support
The KSJ Team has a history of successfully providing engineering, IA, and operations advice and direct technical assistance to our customers.
In support of the Defense Health Services Systems (DHSS) Engineering, Operations and IA Support contract, KSJ provided broad engineering support for DHSS applications spanning the system lifecycle starting with requirement identification/decomposition through project disposal.
KSJ also provides program affordability management services such as analyses of alternatives, business case analyses, cost versus capability trade studies, economic cost/benefit analyses, and benefit realization studies under a SPAWAR contract providing strategic systems engineering support to the MHS. Specific strategic systems engineering support includes technical analyses of alternatives, technology assessment and insertion studies, enterprise architecture/design services and IT strategic planning.
As a subcontractor to Booz Allen Hamilton, KSJ supported SPAWAR-Navy Medicine BUMED M6 team regarding architecture and infrastructure requirements to support joint programs and processes, provide necessary information retrieval systems, and ensure coordination of support and services. We also provided program metrics and maintained collaborative relationships with the MHS operational, technical and EA staffs, and Navy Medicine information management/IT staff.
Tasked by the SPAWAR Systems Center Pacific, KSJ Team member Serco provides systems design and engineering support for the Third Fleet Operations Center.
KSJ Team member Avow has eight years continuous experience providing process engineering support to DoD and VA large information technology organizations. Avow used Project Management Body of Knowledge (PMBOK®), ITIL and Lean Six Sigma as frameworks to support the process reengineering. They built “as is” and “to be” processes, with associated artifacts, roles and responsibilities, standards, and tools. They also published frequent enterprise-wide updates for the process asset library.
6. Software Engineering, Development, Programming, and Network Support
KSJ Team member Serco has proven experience with both Agile and Waterfall software development methodologies. While providing support to the full software development life cycle (SDLC), Serco has designed repositories to capture necessary information during the life cycle to meet the requirements for Software Engineering Institute (SEI) CMMI-Level 3 compliance.
KSJ Team member Technica provides CMMI Level 2-compliant software engineering, network engineering, SE, mobility solutions, big data solutions, and identity management solutions for DISA and the Department of Justice. Technica supports DISA in the areas of Global Command Control Support and Defense Information Systems Network. They also provide technical leadership to DISA projects, along with comprehensive support to the Defense Enterprise Computing Centers (DECCs).
KSJ Team member Green World Solutions provided the IT infrastructure necessary to link Department of Homeland Security to the City of Pensacola Command and Control Center.
KSJ Team member Portfolio Consulting performs process re-engineering, project and program management support in developing related methodologies, tools and templates to support hardware and software development/modification and the selection of hardware / software. They build new or modified tools and / or assess current structures and methodologies for planning, coding, testing, integrating, supporting and delivering software. They also assist in developing processes and tools for assessing and prioritizing business cases, technical or process options such as tools, commercial off-the-shelf solutions, modifications, etc. They also assess SEI CMMI and project management maturity levels using appropriate assessment tools and processes.
7. Reliability, Maintainability, and Availability (RM&A) Support
Our team has extensive experience in supporting system reliability, availability, and maintainability requirements in support of defined functional and non-functional requirements for each system component and ultimately overall system reliability by carefully considering the reliability and maintainability of each component, and through use of reliability and maintainability modeling. This is critical to ensure that the system designs are capable of meeting specified requirements, key performance parameters (KPPs), and meeting critical success factors for requirements such as end-user perceived availability. KSJ has provided comprehensive RM&A services and support within DHA/MHS in support of Program Executive Officer (PEO) DHSS Engineering, PEO Defense Health Clinical System (DHCS) Engineering, and MHS Enterprise Infrastructure (now DHA Infrastructure and Operations [I&O]).
KSJ Team member Serco applies robust RM&A services while maintaining 24/7/365 operations center staffing at both Government and Serco-based locations. They utilized multiple event management tool sets to reduce incident backlog and improve incident and request closure performance for both the Federal Communications Commission and Federal Trade Commission.
12. Information System (IS) Development, Information Assurance (IA), and Information Technology (IT) Support
KSJ provided support for MHS local area network (LAN) and wide area network (WAN) programs for over ten years, including support for DoD military treatment facility (MTF) and Service networks, DISA WANs, including DISA NIPRNet, Asynchronous Transfer Mode (ATM), and Medical Community of Interest (Med-COI) Multiprotocol Label Switching network designs as well as network security and network architecture support to the MHS CTO. The installation processes and tools we developed ensure LAN installations have met the overarching architecture standards while also addressing individual site and Service requirements. KSJ has also provided IA and security engineering support to DHA PEO DHSS and PEO DHCS for over three years, as part of our comprehensive set of engineering support services. This support included completion of all IA assessments ranging from risk assessments of individual components, annual reviews and authorizations to operate. KSJ has also supported specialized software development activities that included development of a medical kiosk in support of the White House Clinic, including development of interfaces to MHS systems such as the Theater Medical Data Store.
In addition to KSJ’s experience as the prime contractor, KSJ Team member Technica currently provides project leads and engineering services to support DISA’s Enterprise Services Directorate (ESD) with technical solutions implemented at the DECCs. They are responsible for the entire range of network and system activities needed. Further, our team members Serco and Peridot have extensive web application development experience, including software development at CMMI Level III. For example, in support of the DoD Inspector General, KSJ Team member Serco designed and developed a web-based application for managing both the enrollment of participants and distribution of benefits. As a result, the enrollment process was reduced from 30 to six days.
18. Training Support
In support of the MHS, KSJ’s Electronic Healthcare Record (EHR) training services have included all aspects of creating, loading, monitoring and tracking training status of users within a computer based training (CBT) and learning management systems (LMS). We have also provided complete operation and management of a virtual training environments (VTE) for these systems in support of their entire user community. Our instructional design and CBT development teams are well-versed in the Sharable Content Object Reference Model (SCORM) collection of standards and specifications for web-based e-learning, as well as necessary security and data integrity protections.
KSJ Team member Serco supported the Commander, Third Fleet’s mission to train naval forces for overseas deployment and evaluate state-of-the-art technology for fleet use.
KSJ Team member Avow is a Registered Education Provider for the Project Management Institute (PMI) with eight years of continuous experience providing professional development and training support to the Department of Navy (DoN). They deliver both face-to-face and virtual training to multidisciplinary audiences, ranging from new employee orientation to senior leaders and executives. Avow has a cadre of Lean Six Sigma Black Belt personnel who have conducted process reengineering for DoD and VA large IT organizations for PEOs and Chief Information Officers. They possess experience creating business process models and managed process asset libraries. Avow develops and implements change management strategies to migrate from “as is” to “to be.” They have also designed and conducted competency assessment baselines, developed competency frameworks, determined gaps in human capital, and implemented strategies to close gaps.
KSJ provides worldwide training at all DoD MTFs, including Navy hospitals and clinics. In addition to traditional training methods, our approach includes CBT and virtual training. We develop user guides, quick reference guides and training videos. We also utilize a Training Server Environment to test, train and troubleshoot EHR products. Our development of a training survey utilized by all DHCS training support contractors has provided a foundation for effective training management.
20. Program Support
KSJ has been providing comprehensive program management and complex IT acquisition support services to the MHS for more than 18 years. KSJ specializes in providing high quality program management, technical support, and expert consulting services to the Federal Government—with particular expertise in military healthcare. Our services include all aspects of program management, e.g., acquisition support, financial and budget support, engineering, administrative support, information assurance and advanced consulting services. Our highly qualified staff possesses relevant certifications in program management, acquisition, cost estimation, engineering and quality disciplines. We have industry-recognized SMEs in acquisition management (DoD 5000 series), training and engineering services.
For all task orders issued under our TEAMS ID/IQ contract, KSJ:
- Maintains compliance with all task management requirements (e.g., monthly progress reports, work breakdown structures, PMPs, quality control plans, and contingency operations planning)
- Manages subcontractors through a structured KSJ process, based on PMBOK® disciplines and processes to ensure high quality performance of subcontractor staff
- Coordinates overarching integrated product teams and other related meetings and develops supporting meeting documentation (e.g., agenda, minutes, and action item trackers)
- Participates in customer quality improvement and risk management activities identifying project risks and recommending mitigation strategies
- Develops and provides support via executive summaries, briefings, and decision papers
As a subcontractor to Booz Allen Hamilton, KSJ supported SPAWAR-Navy Bureau of Medicine and Surgery (BUMED) by assisting in the coordination and execution of all appropriations for BUMED M6 office including the coordination of requirements involving acquisition/procurement. We assisted in the annual funding submission process including the President’s Budget, Budget Estimate Submission, and Program Objective Memorandum. We also provided senior management consultant services in an executive advisory capacity in support of all strategic planning activities for the M6.
KSJ Team member Avow has eight years of continuous experience in support of life cycle management of products, programs, and services. For example, they provided full and sole program support for Virtual Lifetime Electronic Record, a President Obama Administration priority. Their support included, but was not limited to, engagement with stakeholders, participation in integrated product teams, vendor management, development of life cycle cost estimates and budgets, completion of analyses of alternatives, development and execution of program plans and acquisition strategies, and performance reporting.
21. Functional and Administrative Support
The KSJ Team has extensive experience providing clerical, administrative, and property management support for senior-level Government staff. KSJ staff routinely track and forward documentation for signature by senior government officials. Examples of such documentation include letters requesting support, replies to inquiries, memoranda forwarding program documents for review such as integrated product team charters, program review documents (meeting agendas, minutes, and action item summaries), and service level agreements requiring higher level approval. Our staff members have extensive knowledge of the document formats, processes for approval, and personnel involved in the coordination/ approval process. We also have extensive knowledge of the Defense Travel System.
In addition, as a subcontractor to Sawdey Solution Services, team member Peridot Solutions provides general office support to DoD’s Deputy Chief Management Office. Support includes administrative analytical work, to include scheduling / calendar maintenance, intra- and inter-office communications and correspondence, project and task coordination, filing, event planning and publicity, dignitary visits, administrative security processing, external stakeholder collaboration, legislative operational support and travel planning.
KSJ has facilitated and performed related analytical and organizational support to DoD and VA, and State of Florida organizations. These related services supported:
- Human Capital Strategy processes and programs for the Office of the Undersecretary of Defense (Personnel & Resources) and Florida Department of Children and Families
- Organizational development processes for the DHA (previously the TRICARE Management Activity) and the Office of the State of Florida CTO
- Organizational process improvement for the Florida Department of Revenue; Navy BUMED; DISA; and DHA offices managing DHCS, DHSS, and MHS Enterprise Infrastructure
KSJ assisted the DHA to conduct agency-wide training and implementation of repeatable process improvements needed to achieve Maturity Level 2 of the CMMI-Acquisition. KSJ was also tasked to implement process improvements to increase the quality and timeliness of Cybersecurity (formerly Information Assurance) plans of action and milestones. KSJ analyzed, documented and implemented process improvements and created performance metrics to assess progress. Monthly progress reports were delivered to the Government to highlight the improvement over time and identify remaining issues.
KSJ has facilitated and performed related analytic support to DoD and VA program offices that are directly related to comprehensive MEO services. These related services include strategic planning; analyzing agency mission requirements; identifying capability gaps with respect to current “as is” organizational processes and systems; evaluating alternatives based on mission performance, cost and benefit, and risk estimation criteria, and comparing the alternatives to determine the preferred or most cost-effective solution. All of these activities are linked to the development of recommendations for technology infusion, capital investments, organizational structure, and lean performance processes and metrics; and are derived from inputs from a diverse team of subject matter experts, to include government stakeholders and customer personnel.
KSJ Team member Avow has supported the DoN and DoD organizations in creating MEOs and making recommendations consistent with DoD’s change management framework: DOTMLPFP. They created risk, performance, and organizational assessments, along with organizational change management plans specific to the target organizations by applying both Lean Six Sigma methodologies and PMBOK®.
KSJ Quality Assurance
KSJ has adopted a proven process to monitor, manage, and maximize quality. Our quality management process includes the control and surveillance methodologies to insure quality performance and compliance with contract requirements. Below we identify these principal quality management activities and some of the key tenets that underlie our quality management approach.
Principal Quality Management Activities:
- Quality Management Planning – identifying which quality standards are relevant to the project and determining how they will be satisfied. Key outputs of the quality planning process include a Quality Management Plan and Quality Metrics (usually a section in KSJ project management plans).
- Perform Quality Assurance – applying the planned quality activities to ensure each project is following the processes needed to achieve success.
- Perform Quality Control – monitoring project results to determine whether they comply with the established quality standards, and identifying ways to correct unsatisfactory performance.
- Customer satisfaction – this entails defining, evaluating, understanding and managing expectations; and requires conformance to requirements and fitness for use.
- Prevention over inspection – the cost of preventing mistakes is usually less than correcting them after discovery.
- Management responsibility – although project success requires participation from all project team members, KSJ corporate management has ultimate responsibility to provide the resources needed for success.
Our quality management process is based on best practices espoused in the PMBOK®. KSJ has adopted the PMBOK® approach since it is widely accepted as a best practice guideline by government and industry. PMBOK® is considered to be compatible with the quality practices of the International Organization for Standardization (ISO), with the proprietary approaches recommended by recognized quality management experts (e.g., Deming, Juran, Crosby), and with widely used non-proprietary approaches such as Total Quality Management (TQM), Six Sigma, and Voice of the Customer. PMBOK® also complies with the quality requirements specified in the DoD 5000 Defense Acquisition Guidebook, to include the following key capabilities:
- Monitor, measure, analyze, control, and improve processes
- Reduce product variation
- Measure/verify product conformity
- Establish mechanisms for field product performance feedback
- Implement an effective root-cause analysis and corrective action system
KSJ uses integrated team processes to perform our quality management activities. Our project teams include the program/project manager, task leads, supporting staff, and corporate subject matter experts when needed. Frequent in-house and client meetings, as well as independent performance reviews with the client, are integral components of our integrated team process.
Quality management is an integral part of project management. Its processes interact with each other as well as the other project management functions. As such, KSJ normally includes quality management as a section in our integrated project management plans. Quality management is a collaborative process that includes client feedback and sharing of lessons learned. The fundamental goal is to assure each project satisfies its intended objectives.
Adhering to a strict Quality Management System allows us to deliver the highest quality services while adhering to the set schedule and budget.
KSJ Points of Contact
Contracts ManagerDavid Chance 5203 Leesburg Pike, Suite 901 Falls Church, VA 22041 (O) (703) 824-7843 email@example.com
Customer SatisfactionDee Barrow 5203 Leesburg Pike, Suite 901 Falls Church, VA 22041 (O) (703)824-7747 firstname.lastname@example.org
Task Order History
The most recent copy of each Task Order awarded to KSJ under Seaport-e is provided below:
|Task Order||Conformed Contract|